Industrial engineering is a field, which concerns the design,
improvement and installation of an integrated system of people,
material, equipment, energy and technology. The American Institute of
Industrial Engineers (AIIE) further defines that it draws upon
specialized knowledge and skill in the mathematical, physical and social
sciences together with the principles and methods of engineering
analysis and design to specify, predict and evaluate the results to be
obtained from such systems. Industrial engineering is thus concerned
with bringing together and effective utilization of various resources to
facilitate efficient production operation. Effective utilization of
resources means that input to the production-operation system-such as
people, material, information and equipment are used in right way so
that they form an integrated combination to meet production/operation
objectives. Efficient production/ operation systems are those systems
which score high on norms of actual performance.
It is important to note that industrial engineering is concerned not
merely with the system of material, equipment and processes but also
with people who interact with this system. The impact of people on the
operating system is both from within and from outside. People, who
operate a machine, who plan the process or those, who handle material
are within the operating system. Therefore, work-study, ergonomics,
motivation, wage-incentive plan, time and motion study, etc, are
integral part of industrial engineering. In addition to the people
inside the purview of production/operation system, those people, who are
outside also play an important role. For example, customers, outside
the production/operation system, determine the demand of the product.
Customer’s demand is dependent on product design, quality,
price-discount etc. Therefore, industrial engineering also focuses on
these aspects. With changed paradigm of quality during recent years, the
focus of TQM is now on customer-delight. Industrial engineers are now
expected to work on continuous improvement on product and process.
FEATURES OF INDUSTRIAL ENGINEERING
Another important feature of industrial engineering is its
generality. Industrial engineering is not restricted only to
manufacturing activities. It includes service sectors, like, banking,
education, waste-management, health-care, transportation, distribution,
etc. Thus, the scope of industrial engineering is quite big and
certainly not restricted within the boundary of industry (factory).
SCOPE OF INDUSTRIAL ENGINEERING
The scope of industrial engineering is illustrated in the figure. It
includes design and improvement of condition, design and improvement of
organization, design and improvement of work place, method and
procedure, and design and improvement in products and services.
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